Orders ship from Tampa, FL. While processing times may vary, most orders are shipped promptly.

All orders are shipped through USPS.

Yes! You’ll receive a tracking number via email once your order ships.

Returns must be initiated within 7 days of delivery, and items must be unworn, unwashed, and in original condition. Final sale items, beauty/wellness products, and accessories may not be eligible for return.

Reach out to us at support@dropthewalls.com with your order number to start a return!

We currently offer store credit only.

If your order hasn’t shipped yet, contact us asap at support@dropthewalls.com and we’ll help if possible.

Once a package is scanned in transit or marked delivered by the carrier, responsibility transfers to them. Please contact USPS directly for assistance.

We’re a family-owned boutique in sunny Tampa, Florida!

Some favorites return, but many exclusive pieces sell out permanently. The app gives you the earliest access to restocks and new drops.

We offer a wide range of sizes depending on the brand and collection. Please check individual product pages for fit notes.

Yes! Earn points every time you shop through our rewards program and redeem for exclusive perks.

Yes! Digital gift cards are available and delivered via email. Purchase Here.

Simply comment or tap the product shown on the app during the live sale. Add it to your cart and complete checkout to secure it.

Yes! Our community shops quickly and many items are limited. Download the DTW app to get live alerts and first access.

You can use major cards, Shop Pay, Sezzle, and all available secure payment options on the app.